Chatbot projects are becoming more and more important to organizations trying to assist their customers. Creating and documenting a chatbot project can be difficult due to the limited amount of information available about the topic. If you are going to create a chatbot, it is crucial to plan properly or the project can actually turn away customers instead of assisting them.
Listed below are some resources to assist you with your project. Feel free to Contact Candyce if you discover new resources that should be added to this page.
- 9 Most Innovative Chatbot Examples in 2019 from Top Brands
- Chatbots Magazine
- Complete Guide to Chatbots in 2018 (Sprout Social)
- How to Document Chatbot Requirements
- Website Chatbots: The New Alternative to Facebook Messenger Bots